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Edge Factory AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you use our website, products, and services in compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, or other contact details you voluntarily provide.

• Internet/Usage Data: IP address, browser type, device identifiers, pages viewed, and other interactions with our website.

• Professional Information: Business name, title, or other information provided in the course of using our services.

• Communications Data: Messages, requests, or feedback you send to us via contact forms, email, or other communication methods.

We do not knowingly collect sensitive personal information unless required for a specific business purpose and with your consent.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our products, services, and communications;

• Respond to inquiries and customer service requests;

• Manage subscriptions, promotions, or newsletters;

• Analyze website usage and improve user experience;

• Detect, prevent, and address security or technical issues;

• Comply with legal obligations and enforce our policies.

3. Third Parties That Help Provide the Messaging Service

We will not share your opt-in or participation in any communication campaign with any third party for purposes unrelated to supporting you in connection with that campaign.

We may share your Personal Data with trusted third parties that help us provide communication or messaging services. These may include platform providers, phone companies, and service vendors assisting in message delivery. These entities are authorized to use your information only as necessary to perform their contracted functions.

4. Additional Disclosures

Affiliates: We may disclose Personal Data to our affiliates or subsidiaries to support or improve our services. These entities must handle your data in accordance with this Privacy Policy.

All of the above categories expressly exclude message originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

5. Sale or Sharing of Personal Data

We do not sell or share your personal information as defined under the CCPA/CPRA.
We do not allow third parties to collect personal information through cookies or tracking tools for their own marketing purposes without your consent.

6. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate information.

• Deletion: Request that we delete your personal information, subject to certain exceptions.

• Opt-Out: Direct us not to sell or share your personal information.

• Non-Discrimination: Exercise your privacy rights without being denied goods or services.

To exercise these rights, please contact us at [insert contact email]. We may need to verify your identity before fulfilling your request.

7. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, or resolve disputes.

8. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, use, or disclosure. However, no system or transmission over the Internet can be guaranteed to be 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic, personalize content, and improve functionality. You can manage or disable cookies through your browser settings.

We do not use cookies for cross-context behavioral advertising.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Edge Factory AI
Email: contact@edgefactoryai.com
Website: www.edgefactoryai.com